Do you ever wonder what your letting agent ACTUALLY does with their day? Why they find it so hard to return a phone call, or to arrange a tradesperson to fix any problems you have?

Renting a property with Carlean (a Kent property management company) means you get something different. What is that?

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  • We know that many tenants today want the flexibility of renting; that it is their first choice, not their only choice but this shouldn’t mean that they need to settle for second best. And if they are a tenant in a property managed by Carlean they won’t have to
  • At Carlean it is our primary aim that you are happy and settled in one of our properties. That it feels like your home. We are fully aware that it’s not, but we want you to feel as though it were your own, that’s its somewhere you want to be rather than somewhere you have to be
  • We ensure that all of the properties to rent in Kent under our wing meet our exacting standards… if we wouldn’t live in it ourselves, then it’s not on our books. Simple as.
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Sue’s personal experience combined with an amazing knack for being able to match a tenant to a property that they’re happy with is a proven success. She listens to what you’re looking for, and she won’t try to shoehorn you into a property that won’t suit – because that’s simply a waste of everyone’s time.

We don’t do group viewings. You will get at least 30 minutes to meet us, look at the property and have all of your questions answered. No pressure is applied, there isn’t any need because as soon as we list one of our properties we are inundated with applications.

Once you are in a Carlean property, you’ll always be able to get hold of us, and we’ll sort out any maintenance issues you have quickly and efficiently with the least disruption to you. And we’re not just saying that, we really do. But don’t just take our word for it:


I have never dealt with such a professional and friendly service. From start to finish Sue has demonstrated the highest professional standards. She is friendly, personable, highly responsive and even manages to bring humour to what can often be a stressful process. I would certainly recommend her.

Matthew Deller, Tenant


Home finder search service

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search service logo: magnifying glass over property symbolIf you’re looking for someone to take the hassle out of finding the perfect property to rent in Kent (and who wouldn’t?), we offer a service to take this out of your hands. Think about not having to trawl through websites, visit local letting agents and then having to book viewings… how much of your time will that save? Having someone to visit the properties before you do, to check that it’s worth your time and meets your expectations, that’s worth its weight in gold.

After an initial consultation to find out what you’re looking for, what you want to pay, and where you want to live, we will then do the legwork for you and inspect the properties before presenting you with a list of no fewer than five properties. We’ll come along to the viewings with you, and handle any negotiations needed with the letting agent on your behalf.

We’ll also check the tenancy agreement, be there when you move in, go through the inventory with you, and check your deposit is properly protected. Phew!

Sound tempting? Then get in contact to find out more.